Our hourly sessions last a total of 50 minutes. You can also book 1.5 hour sessions (75 total minutes) if you feel more time is needed. Prior to your first session be sure to complete your assessment form and submit your consent forms, this will allow your therapist to be prepared and will not take away from your session time.
We require 48 hours notice for all cancelled or rescheduled sessions. Without proper notice you will be charged for your appointment. If you need to change your appointment please call us or send us an email.
In the event of an emergency or crisis, Psychotherapy Collective reserves the right to waive the cancellation fee on a case by case basis.
We prefer eTransfers (email transfer - EMT) and also accept major credit cards.
At the moment we do not. We are hoping to change this in the future but until that time you will have to submit your receipts for reimbursement. After you have completed a therapy session you will automatically be sent a receipt which will be stored in your account and a copy will also be sent to your email.
Yes, but we always recommend that you check with your insurance policy to make sure your third party coverage includes our services. Check to see if your policy covers “Registered Psychotherapist” also known as RP’s. It could also fall under the designation of “Psychotherapy”, “Counselling”, “Mental Health” or even “Marriage Counselling”. Most policies cover one of the aforementioned designations.
All our therapy offerings are virtual, either online video sessions or phone sessions. One of our goals at Psychotherapy Collective is to provide access to great therapists throughout Ontario. Not convinced? Schedule a free 15-minute consultation with a therapist to see for yourself.
Yes we do. We offer both video therapy sessions and phone therapy sessions.
A 50 minute therapy session is $150+ HST
We understand that selecting the right therapist is a big decision. Every therapist at Psychotherapy Collective offers a free 15-minute phone consultation, should you need it, to ensure you find the right fit. You can book your free consultation
Once you have selected a therapist you can view their availability by accessing that therapists’ calendar. If you are having any problems just give us a call at (437)-(922-8811) and we can schedule your appointment.